Payment

The EDDYCAM online shop allows you to pay by advance transfer, via PayPal and credit card. Our customers in Germany and Austria can also pay by SOFORT Überweisung. Cash on delivery is also available for deliveries within Germany only.

Payment in advance (worldwide)

You pay the invoice total in advance by bank transfer to our account. The account details can be found in your order confirmation e-mail. We will process your order as soon as we have received the amount payable.

Payment via PayPal (worldwide)

If you would like to pay via PayPal, you will be forwarded to the PayPal website when placing your order. Log in with your PayPal details and confirm your payment to EDDYCAM. Once the payment is complete, you will receive a confirmation e-mail from PayPal and we will process your order.

What is PayPal?
PayPal is an online payment service that lets you make payments quickly, easily and securely – and it’s completely free to sign up.

Your bank or credit card details are only stored with PayPal. This means that they are not resent over the Internet every time you make an online purchase - making PayPal payments extra secure. Paying is also very simple; all it takes is two clicks, because you use the bank or credit card details stored by PayPal, rather than entering them again for every purchase. In addition to this, you usually receive your purchases more quickly because PayPal payments clear quickly. This means that sellers can dispatch the goods immediately, so that they reach you sooner.

More information on PayPal can be found at www.paypal.com.

Credit card (worldwide)

At EDDYAM you are able to pay easy and safe with your credit card. We accept VISA or MasterCard.

The subsequent data is required if you would like to pay by credit card: Type of card, number and card validation code, name of the card owner and its validity. After the data is transmitted encrypted to Heidelberger Payment GmbH, our payment service provider, it will be processed. We will receive a real time confirmation of your payment and are therefore able to take care of your order immediately and ship as soon as possible.

Further information on payment by credit card may be found at www.heidelpay.com.

SOFORT Überweisung (only Germany and Austria)

The SOFORT Überweisung is an online-payment service and works on base of the reliable online banking. For using SOFORT Überweisung at EDDYCAM a internet capable bank account in Germany or Austria.

If you would like to pay by SOFORT Überweisung, you’ll be prompted to provide your banking information and be automatically forwarded to the secure payment form of your bank. Your data will be transmitted encrypted to your bank and once arrived, be taken over automatically. Afterwards you can confirm your payment – like you’re used to from your normal online banking – using the PIN/TAN-system, a HBCI-card or a HBCI key medium. We will receive a real time confirmation when cashed and are therefore able to process your order immediately and ship as soon as possible.

Further information on SOFORT Überweisung may be found at www.sofort.com.

Payment by cash on delivery (only Germany)

With this type of payment, you pay the invoice total in cash to your delivery person on receipt of your order. Please note that our shipping company DHL applies a transfer fee of €2 per delivery.

Shipping

Available products are dispatched within 36 hours of receiving an order. Unavailable or low-stock items are marked as such in the shop.

Our sturdy cardboard packaging is carefully sealed with environmentally friendly tape, and can be separated and recycled.

We use DHL & FedEx as our shipping company, and packages are always insured and given a delivery tracking number. And our shipping charges are always fair and transparent.

Learn how we prepare our EDDYCAM camera straps for shipping:

Shipping Charges

Europe

Country Standard-Shipping Express-Shipping
ChargesDelivery TimeChargesDelivery Time
Germany 3,90 € (Nachnahme: 7,90 €)1-3 workdays 19,00 €1 workday (10:00)
 
Belgium    19,00 €1-2 workdays
Denmark    19,00 €1-2 workdays
Finland    19,00 €2-4 workdays
France    19,00 €1-3 workdays
Great Britain    19,00 €1-3 workdays
Italy    19,00 €1-3 workdays
Luxembourg    19,00 €1-2 workdays
Netherlands    19,00 €1-3 workdays
Norway    19,00 €1-3 workdays
Austria    19,00 €1-3 workdays
Poland    19,00 €2-4 workdays
Sweden    19,00 €1-2 workdays
Switzerland    19,00 €1-4 workdays
Slovakia    19,00 €2-4 workdays
Spain    19,00 €2-4 workdays
Czech Republic    19,00 €2-4 workdays
Hungary    19,00 €2-4 workdays

Worldwide

Country Standard-Shipping Express-Shipping
ChargesDelivery TimeChargesDelivery Time
Australia    19,00 €5-6 workdays
China    19,00 €2-5 workdays
India    19,00 €2-5 workdays
Japan    19,00 €2-5 workdays
Canada    19,00 €1-2 workdays
New Zealand    19,00 €5-6 workdays
Russia    19,00 €2-6 workdays
Singapore    19,00 €3-6 workdays
South Korea    19,00 €5-6 workdays
USA    19,00 €1-2 workdays
 
Rest of the world    19,00 €~5-6 workdays
Other countries on request

Returns

Under our returns policy, you may return goods within 14 days of receiving your order. Shipping costs for returns must be paid by the sender.