Data Privacy Statement
We are committed to ensuring that your privacy is protected. We would therefore like to inform you in detail about the principles and procedures we apply when processing data on this website.
In doing so, we distinguish between access data and personal data. Access data is automatically collected and saved in the general use of our website, whereas personal data is only stored and processed on a voluntary basis and with your consent.
By consenting to the practices described in the following Data Privacy Statement you are giving EDDYCAM permission to collect, process and use your personal data and information in compliance with the data protection regulations and in line with the present Data Privacy Statement.
2. Personal data
Personal data means any information allowing your identification or authentication as a natural person. Typically, this will imply your name and address. Generally, however, you can always visit our website without disclosing any of your personal data to us.
The collection and use of your personal data when using our website is kept to a minimum and will not exceed the requirements of the service-related purpose it is collected and used for. By filling out the various input fields on the website you automatically authorize us to register, process and use your personal data. The data and information provided to us is transferred exclusively to our customer service employees or, else, shared with selected third parties assisting us in the performance of the services provided to you. Any disclosure of personal data to other third parties is strictly excluded. We will never sell or rent your data to any third parties.
At your specific request for cancellation, we will delete any personal data collected or processed in connection with the services provided to you unless required by law to store such personal data, as soon as it is no longer necessary for the purpose is was collected or processed or if it is discovered that the data has been unlawfully processed.
Where our website collects personal data:
2.1 Online shop
Both, the registration and use of a customer account as well as guest ordering in our online shop require entering personal data. Customer data is exclusively collected, processed, stored and used to process orders. In addition, such data may be transmitted to third party enterprises for order handling purposes (e.g. logistics provider).
By giving your consent you can subscribe to our newsletter.
2.3 Contact form
Using our contact form requires entering your title, first and last name, e-mail address as well as to send a message. The collected data, however, will be merely stored for communication purposes and transmitted to our customer service as unencrypted e-mail.
2.4 Use of blog feature
Our blog, where we post information on our products, gives you the chance to leave public comments. Any comment left by you will show your user name. We therefore recommend using an alias instead of your real name. Required will be your user name and e-mail address while all other information is optional. After each comment, your IP address will be stored, but is then erased by us within a week. This storage is required for us in order to defend ourselves against liability claims in the event of publications of illegal content. We need your e-mail address so we are able to contact you in case any third party should object to your comments as unlawful, the legal basis being Art. 6 para 1 sentence 1 lit. b and f GDPR. Comments will not be reviewed prior to publication. We reserve the right to delete comments if objected by third parties as unlawful.
6. Right to information
At all times and upon request, you are entitled to be provided with information about your personal data stored free of charge, its origin and recipients as well as the purposes of storing. You may also revoke your consent to the storage of your personal data at any time. In addition, you have the right to request to have your stored data altered, blocked or removed. In this case, please contact the person responsible indicated above.
Should you have any queries or requests ...
Your trust in us is our key priority. We are therefore available to answer any question you may have regarding the processing of your personal data. Apart from that, we are always interested in further suggestions on data protection. For any questions not answered in this Data Privacy Statement or any more detailed information on one of the issues explained, please do not hesitate to contact us using the contact form or the address indicated.